Month: September 2018

3 Lessons Learned from our Most Successful Clients


  1. Get up.

One of our new Clients in Missouri is a small business in Rural America. As Hunter Ambrose has recruited for healthcare organizations in Rural America since 2006; we’re honored to be retained by thriving small businesses and corporations seeking qualified team members in rural communities. Our new Rural America clients are mostly in manufacturing, irrigation and public administration.

One of our Rural America business Client’s is located about 50 miles north of Kansas City. The company owner is the embodiment and awe of the American Work Ethic.

He is doing double time leading and working on job sites until  Hunter Ambrose fills the #2 Lead position and 3 entry level positions. This business owner operates his company 7 days a week to meet GOAL and become the competition in his industry. He and his crew are working 6am – 7pm, 7 days a week.  Last Saturday he worked 6 am- 10pm, (having had lunch at noon and dinner at 10:05 pm). Only to be back on the job site at 5am on Sunday.

If you think you’re working hard; think again…

There are no weekly 48-hour vacations (weekends) in leadership, there are no 8-hour days as a business owner, there are no 1-hour lunch breaks for high-achievers. Our Client’s work ethic inspired the Hunter Ambrose team to work this Sunday, (thank you TEAM!) and get ahead of the holiday weekend come Tuesday.

If our Clients’ in Rural America, (from our healthcare professionals to our skilled laborers) can get up before dawn on a Sunday to go to work, to meet professional obligations- So can we and so can you.

  1. LEAP

It was September of 2017 that I was visiting a CAH client in Hawaii. In meeting with the outgoing CEO and long-time friend of the past decade; she asked me what my “word” for 2017 had been. This was one of her leadership tools that we had embraced at Hunter Ambrose for the past several years.

 As were having breakfast on the patio at the Turtle Bay Resort on Oahu; I told her I had selected, “Leap.” She asked if I was living up to it and I wasn’t.

The firm was on a precipice of opportunity, new Client ventures, new service lines to develop. Personally, and professionally I had decisions to make and standing still was not an option- I was in a grey zone of fog and indecision.

To who much is given much shall be required. And decision making by faith is one of them. So often when we get exactly what we want we stand in the glare of the headlights unable to turn right or left. Making imperfect decisions, choosing optimism and faith over the fear of failure is what separates the grown-ups from the adolescents.

Before I boarded the plane back to the mainland; I had made the decision to “Leap.” Most of the decisions from the past year have been enormously successful with a few epic and painful disappointments. However, it is the most disappointing, the most expensive failures I’ve made in the past 12 months that have opened doors to the most extraordinary opportunities for the next “Leap.”

Without leaping, without bad outcomes; the next chapter of growth would have never been presented.

Standing still is never an option; waiting for it “feel right” is an excuse to not having the courage to say no- or say yes.

  1. Impeccable with your word.

While we practice the Four Agreements at Hunter Ambrose; it is the Clients who practice this under the Four Agreements context or a similar methodology who are traditionally the most successful leaders in their respective arenas.

We have a Top 100 CAH in the Midwest that is run by a dynamic COO who is also an attorney. He’s a force to be reckoned with by his demeanor, insistence for excellence and non-mitigating communication style. In completing two leadership searches for his organization last month; my Client taught us volumes about effective leadership and communication by what he said and didn’t say.

The searches hit a few bumps and when those challenges occurred our Client was direct, non-punitive, inquisitive and part of the solution. And, once the difficult conversation concluded, it was not re-visited. We moved on to the next goal of the search, the next level of anticipated outcomes. Our search process was successful for both positions in a large part to how the Client communicated with the firm. We knew exactly where we stood in each conversation, each update. His direct communication, his elaboration of his opinions and decision making during the process was one of the key reasons the search process was successful.

To say what you mean, to say only what is Kind, True and Necessary is a form of self-discipline we rarely see in ourselves or others.

When we are Impeccable with our Word we move our relationships forward by inspiring, validating, teaching and adding value to our team’s, colleague’s and clients.

We wish our Clients, Candidates and Colleagues a wonderful and restful Labor Day.